Frequently Asked Questions

As a general rule, you will need a passport with at least six months valid until the expiry date as well as proof of stay and return transit. If you intend to stay in the Philippines for a period longer than 30 days, you’re required to obtain a tourist visa. For more information about tourist visa’s and the requirements involved to get one, visit the website for Philippines Department of Foreign Affairs.

Camaya-an Paradise Beach Resort is on the southwestern coast of Negros Oriental, which is a province inside of Central Visayas, Philippines. See the exact location on the map. We’re just 10 minutes outside of Bayawan City proper. Check also how to arrive at Camaya-an Paradise Beach Resort from different locations in Negros Oriental Philippines here. Alternatively, you can use our transport services anytime. We can provide transport for airport shuttle, trips & pick up services. If you wish to use our transport services, we recommend to contact us 24 hours ahead, for better and detailed planning.

Getting sick during your vacation is unfortunate. Be aware of current health issues in the Philippines. Learn how to protect yourself. You Can learn more about this here.

The language difference is rarely an issue and will not affect your vacation in the Philippines or at our resort. All our employees speak fluent English.

Absolutely! A lot of emphases is placed on the family unit in the Philippines, especially kids.

Locals generally adore children and parents alike. Kids are a great way to break the ice when meeting people. Even without a common language, travelers' children and local children usually get along famously.

Generally, mobile phones from another country may be used in the Philippines. How to get completely set up depends on your cellular plan and mobile network setup among other things. You can read more in this article about using mobile phones in the Philippines.

We like to think so. Our resort is monitored 24/7 with surveillance cameras.

The guest is responsible for the safekeeping of any money, jewelry, and other valuable objects. Camaya-an Paradise Beach Resort and/or the management accept no liability and shall not be responsible for any loss or damage to any valuables.

Yes, our resort is completely safe for children however children's conduct and safety lies within the parents or guardians.

• The parents or guardians should explain and guide the minor to follow our Resort rules.
• Children under 8 years old should be supervised by the parents or guardians when they are using our swimming pool.
• Children swimming with inflated teaching aid need strict supervision by the parents or guardians.
• Children should not be left alone overnight in the room.

Our opening hours are from 8:00 AM to 5:00 PM from Monday to Sunday including public Holidays.

• 6:00 PM to 11:00 PM ( only for night swimming ) from Monday to Sunday including Public Holidays.
• Check-in 2:00 PM - 5:00 PM
• Check-out 8:00 AM - 12:00 PM
• Check-in Age over 18 years old. An ID should be presented at the check-in front desk.

Yes, you are allowed to bring food and drinks with you if you wish so. Food deliveries and take-out from other restaurants are also allowed. Please note that we charge a corkage fee of 20 Php per bottle if it's hard liquor, also please be advised that cooking inside the room is not allowed, if you wish to prepare your meal please use our outside kitchen. Alternatively, you can always order food and drinks from our resort.

Absolutely! Whether you stay overnight or only a day visit you can always use our swimming pool. Please note that if you wish to use our swimming pool over a day visit, you need to pay the entrance fee. If you have a reservation then you can use our swimming pool for free.

Yes, we have a private beach just a few steps from our resort and is free of charge. We also have day use cottages and umbrellas with chairs by the beach so you can enjoy time with family and friends. See more about day use cottages prices here.

Unfortunately, we do not allow pets in our resort.

Negros Oriental has it all. Natural waterfalls, volcanos, forests, caves, rural countryside, bustling cities, mountainous regions, parks, local and internationally inspired cuisines, and of course, the sea. The region is also rich in history, fueling museums and historic sites throughout, and is bustling with animal life both aquatic and land-based.

For more details about our nearby areas please click here.

Yes, we have entrance fee, we charge 75 Php for adults, 35 Php for children under 18 years old and 60 Php for senior citizens. The entrance fee is included only for overnight stay. Children under 3 years old don't pay an entrance fee.

Night swimming fees from 6:00 PM to 11:00 PM. Monday to Sunday including Public Holidays.

See the Resort Fees page for more details.

You can explore our cuisine with fresh ingredients purchased at the local market. We serve all types of meals from breakfast and dinner to Asian and Western cuisine. You can choose from our menu or you can use our outside kitchen to prepare your own food, in Camaya-an you are allowed to bring and prepare your food ( Outside kitchen fee is 100 Php ). Check out our cuisine page for menu details.

Yes, WIFI is available inside the resort, and is free if you have a reservation at our resort.

Yes, we provide a monitored 24/7 parking place and is free of charge.

Absolutely! Whether you stay overnight or only a day visit you can always use our swimming pool. Please note that if you wish to use our swimming pool over a day visit, you need to pay the entrance fee. If you have a reservation then you can use our swimming pool for free.

Yes, we have a private beach just a few steps from our resort and is free of charge. We also have day use cottages and umbrellas with chairs by the beach so you can enjoy time with family and friends. See more about day use cottages prices here.

Yes, we offer airport shuttle from all airports in Negros Oriental. Please let us know upon booking if you wish to use our transport services. If you wish to use our transportation for other purposes like pick up services or trips, please contact us 24 hours ahead.

Yes, absolutely! Aside from being a place to relax and enjoy one’s surroundings, Camaya-an also provides other services that take advantage of the well-kept grounds and beautiful surroundings. Services such as catering and hosting events can be taken advantage of through Camaya-an Resort. Weddings, private parties, family reunions, or any other event, can be scheduled in and hosted at our resort. You can see more details and prices here.

Exceeding the number of persons in our room is NOT allowed.

Please NOTE!! We allow max. 5 guests (including children) in our Family Rooms and Family Bungalow, and max 2 guests in our standard rooms. For more details about the rooms please click here.

We do not charge children under 3 years old for our rooms.

Cooking inside the room is not allowed. You can use our outside kitchen if you wish to prepare warm meals ( Outside kitchen fee is 100 Php ). We also allow food deliveries and take-out from other restaurants.

Smoking inside the room is not allowed. !! Please NOTE!!. We have smoking areas inside the resort.

We do not allow pets in our resort nor our rooms.

If you wish to reserve a day-use cottage please contact us. Day use cottages cannot be booked online or through the booking engine.

Absolutely! We have an event cottage good for 100 persons perfect for events and smaller cottages 10 to 20 persons perfect for a day out with your family and friends.

For more information about day use cottages please click here.

For inquiries or reservations please contact us.

You can make a booking in a few simple steps. Please click on the book now button anywhere you see it on the website. You will be redirected to booking.com to complete your reservation. Booking.com securely manages the checkout and payment process, so you’re in safe hands.

Please check what booking conditions may apply when selecting your room. If you have any special requests upon booking, please write them in the message box available when you are making your reservation. A confirmation email will be sent to you - check your spam folder if you don’t see it. Keep this email as a reference as it has all the information you need.

Once you have confirmed your booking. A confirmation email will be sent to the address you provided. The email might go to your junk/spam folder, so please check there. If you don't have the confirmation number of your booking you can contact Booking.com and they will re-send it to you.

• customer.service@booking.com
• +44 20 3320 2609

Yes! You can make changes to your booking from your confirmation email, mostly depends on the booking condition applied upon reservation.

It shouldn't be a problem however, we do recommend to send us a message upon reservation about this matter

Payment is handled by booking.com, this will be clearly stated in your booking confirmation. You'll be charged a prepayment of the total price at any time, this is done to verify your credit card, where a temporary hold is placed on an amount until after check-out.

• MasterCard
• Diners Club
• JCB UnionPay
• Visa
• American Express
• PayPal
• Alipay
• WeChat Pay

Yes, taxes are included in the price.